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Privacy policy

This Privacy Policy explains how PrimeTrack Telematics Rwanda Limited ("we", "us" or "our") collects, uses and protects the personal information of visitors and users ("you" or "your") of our website, www.primetrack.rw. By accessing or using our website, you consent to the collection, use and disclosure of your personal information as outlined here.

  1. Information we collect

    We collect personal information that you voluntarily provide when you interact with our website. This may include your name, email address, contact number, and other information you provide while making enquiries or using our services.

  2. Use of information

    We use the personal information we collect to provide the services you request, respond to your enquiries, communicate with you, and improve our services. With your consent, we may also send you updates or promotional material about our products and services.

  3. Disclosure of information

    We may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services. These providers are required to protect your information and may only use it for the purposes we specify. We may also disclose your personal information if required by law, or to protect our rights or the safety of others.

  4. Data security

    We employ reasonable security measures to protect your personal information from unauthorised access, disclosure or alteration. Please be aware that no method of data transmission over the internet, and no method of electronic storage, is completely secure.

  5. Cookies

    Our website may use cookies and similar technologies to improve your browsing experience, analyse usage patterns and personalise content. You can disable cookies through your browser settings, though this may affect certain features of the site.

  6. Changes to this policy

    We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date. We encourage you to review it from time to time to stay informed about how we handle your personal information.

  7. Contact us

    If you have questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us at admin@primetrack.rw.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.